Privacy Policy
Last updated: November 2, 2026
This Privacy Policy explains how BoundOps ("BoundOps," "we," "us") collects, uses, and shares information when you visit boundops.com (the "Site"), book a call with us, or are contacted by us as part of our business outreach.
Contact: info@boundops.com
1. Information we collect
Information you give us. When you book a call, fill out a form, or email us, we collect what you provide: your name, work email, company, role, phone number (if given), and any answers or messages you send.
Information collected automatically. When you visit the Site, our hosting provider may collect your IP address, browser and device type, pages viewed, referring page, and the date and time of your visit. We do not use analytics on the Site.
Business contact information from other sources. BoundOps helps companies run outbound sales. In running our own outreach, we may obtain business contact information (name, job title, company, work email, work phone number, and publicly available professional profile information) from commercial data providers and public sources such as company websites and professional networks. We use this only to contact people about services that may be relevant to their business role.
Categories of information. In the past 12 months we may have collected: identifiers (name, email address, phone number, IP address); professional information (job title, employer); internet activity (pages viewed on the Site); and the contents of communications you send us. We do not intentionally collect sensitive personal information.
2. How we use information
- To respond to inquiries and schedule and hold calls
- To provide, deliver, and improve our services
- To send business communications about our services, including outreach emails, calls, and messages
- To operate, secure, and improve the Site
- To comply with law and protect our rights
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
3. How we share information
We share information with the service providers listed below, with professional advisers (such as lawyers and accountants), when required by law or to protect our rights, and in connection with a merger, sale, or transfer of our business. We do not sell personal information.
4. Service providers we use
We share information with the providers below only as needed to run our business.
| Purpose | Provider |
|---|---|
| Website hosting and delivery | Vercel |
| Call scheduling | Calendly |
| Customer relationship management | HubSpot |
| Business email and documents | Google Workspace |
| Prospect data | Apollo.io |
| Email sending | Instantly |
These providers process information under their own terms and privacy policies. We do not control how they operate their services.
5. Cookies and tracking
We do not use advertising cookies. Third-party embeds on the Site, such as the Calendly scheduler, may set their own cookies or similar technologies when loaded. You can block or delete cookies in your browser settings; some embedded features may not work if you do. The Site does not track you across other websites, and we do not respond to Do Not Track signals because we do not engage in that kind of tracking.
6. Email and phone outreach
Our outreach emails may include open and click tracking. Every outreach email includes an unsubscribe link, and we honor opt-out requests promptly and no later than 10 business days. We keep an internal do-not-contact list and will not contact you again after you opt out. We may record calls where permitted by law. We tell you at the start of the call and record only with your consent.
7. How long we keep information
We keep information for as long as needed for the purposes above, then delete or anonymize it. Prospect and inquiry records are kept until you ask us to delete them or we no longer need them, whichever comes first.
8. Your choices and rights
- Opt out of outreach. Use the unsubscribe link in any email, or email info@boundops.com, and we will stop contacting you and add you to our do-not-contact list.
- Access, correction, deletion. Email info@boundops.com to ask what personal information we hold about you, to correct it, or to delete it.
- State rights. Depending on where you live, you may